Bargaining Skills Workshop (CUPE Course)
Location: CUPE Local 4000 Hall, 32 Colonnade Road, Ottawa
May 23 & 24, 2013
It was my very first ‘Bargaining’ experience and as such was an eye-opener for me. I have learned that there are specific steps and a structure to follow.
The following handouts were given to us:
- Bargaining Skills Participant’s material which included – The Bargaining Process, Various Tips on how to Take Good Notes, how to Communicate, what to Observe, on Body Language, on Listening, on Making a Deal!
- Proposed Amendments to the Collective Agreement (Management Team)
- Bargaining Skills Player’s Manual – Union Team, which included:
- The Bargaining Scenario
- Proposed Amendments
- A Fact Sheet on Flexible Benefits – Resisting Benefits Concession
- Several activities on what and how to Caucus, and how to Communicate during Bargaining.
- A mock Collective Agreement
- The Collective Bargaining process in Ontario
Before bargaining commenced we needed to have in place the following:
- Union Bargaining Committee
- The Union’s Proposals
- Membership support
- A good negotiator
- Background information
- Bargaining strategy
- Our Options
- Choose the best option
- Risk vs. Prediction
- Other tactics
- Understanding the Employer
The workshop was indeed a first experience for me and it was delivered in the form of role plays. As I went through the processes and role play I noted the following are important:
- Taking very good notes
- Everyone in our team should take notes
- Being very alert and observant
- Always noting body language of management
- Being aware of your own body language and what signals you’re sending
- Pay careful attention to what Management is offering, do not turn off a good deal
- Protecting our already in place benefits
- Being prepared, caucus effectively
- Seek for fair settlement
- Have sensible goals
- Discuss fully why and what
- Draft fairly the settlement
The workshop was well done! We held several caucuses before and in-between Bargaining. The Bargaining scenario was role-played as well.
CUPE Staff Reps Tony Cristiano and Chantale … facilitated the workshop. Both are great facilitators.
Observation: CUPE Reps take charge to take issues farther with the employer.